Shipping policy
Shipping to Quebec
- Standard Shipping (1 to 5 business days): $15.00
- Express Shipping (1 to 2 business days): $20.00
Shipping to Ontario
- Standard Shipping (1 to 5 business days): $18.00
- Express Shipping (1 to 2 business days): $25.00
Shipping to Other Provinces in Canada
- Standard Shipping (1 to 5 business days): $25.00
- Express Shipping (1 to 2 business days): $40.00
The provinces included in this category are:
- British Columbia
- Alberta
- Saskatchewan
- Manitoba
- New Brunswick
- Nova Scotia
- Prince Edward Island
- Newfoundland and Labrador
Shipping to the United States
- Standard Shipping (4 to 8 business days): $20 USD
- Express Shipping (2 to 3 business days): $40 USD
General Information
Order Processing
Orders are typically shipped the same day or the next business day. A confirmation email with a tracking number will be sent once your order has been shipped.
Order Tracking
A tracking number is provided via email to monitor the shipment of your order.
Packaging and Carrier Selection
We carefully package your items and select the most appropriate carrier based on the destination, size, and weight of the parcel.
Delivery Methods and Timelines
Delivery times are estimated and not guaranteed. Factors beyond our control, such as weather conditions or carrier delays, may affect actual delivery times.
Delivery Restrictions
It is the customer's responsibility to provide an accurate and complete delivery address. A $15 fee applies for correcting inaccurate addresses.
Risk of Loss, Theft, or Damage
We are not responsible for loss, theft, or damage that occurs after the order has left our facility.
Contact Information
For any questions, concerns, or inquiries regarding our shipping policy, please contact our team at info@stepinstyle.ca.
